SMOKE DREAMS
Frequently Asked Questions
Everything you need to know about our products, ordering, and shipping.
Home › FAQ
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Products & Quality
Are all products lab tested?
Yes — every product we carry is third-party lab tested for potency, purity, and the absence of harmful contaminants. Certificates of Analysis (COAs) are available on request for any product.
What is the difference between Sativa, Indica, and Hybrid?
Sativa strains are generally energizing and uplifting, ideal for daytime use. Indica strains tend to be relaxing and sedating, great for evening or sleep. Hybrid strains combine traits of both and effects vary by the dominant genetics.
What are Liquid Diamonds?
Liquid Diamonds is an ultra-premium cannabis extract made by converting THCA diamonds into a liquid form. The result is one of the most potent and flavorful concentrates available — used in our Pulse THC and Fvkd vape pens.
What is THCA Flower?
THCA (tetrahydrocannabinolic acid) is the raw, unheated precursor to THC. THCA flower looks, smells, and smokes like traditional cannabis. When heated (smoked or vaped), THCA converts to THC, producing potent effects. It is federally legal under the 2018 Farm Bill.
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Ordering & Payment
How do I place an order?
Browse our products, add items to your cart, and proceed to checkout. We accept all major credit cards, debit cards, and select alternative payment methods. Your cart is saved if you create an account.
Is my payment information secure?
Absolutely. All transactions are processed through encrypted, PCI-compliant payment processors. We never store your full card details on our servers.
Can I cancel or modify my order?
Orders can be modified or cancelled within 2 hours of placement. After that, your order may already be processing for shipment. Contact us immediately at support@smokedreams.com if you need to make changes.
Do you offer discounts or a loyalty program?
Yes! Sign up for our newsletter to get 20% off your first order. We also run regular promotions, bundle deals, and seasonal sales. Follow us on social media to stay updated.
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Shipping & Delivery
How fast will my order ship?
Orders placed before 2:00 PM CST Monday–Friday ship the same day. Weekend orders ship the following Monday. You’ll receive a tracking number by email once your order has been dispatched.
Do you ship discreetly?
Yes. All orders are shipped in plain, unmarked boxes with no cannabis branding, logos, or product names visible on the outside. Your privacy is our top priority.
What if my package is lost or damaged?
Contact us within 7 days of the expected delivery date and we’ll reship at no cost. For damaged items, please photograph the damage before opening and email the photos to our support team.
Do you ship internationally?
We currently ship within the United States only. It is the buyer’s responsibility to verify that all products comply with their state’s laws before ordering.
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Legal & Compliance
Are your products legal?
All products sold on Smoke Dreams comply with the 2018 Farm Bill and contain less than 0.3% Delta-9 THC by dry weight. However, cannabis laws vary by state — it is your responsibility to know the laws in your area.
What is the minimum age to purchase?
You must be 21 years of age or older to purchase any products from Smoke Dreams. By placing an order, you confirm that you meet this age requirement.
Will I fail a drug test?
Possibly. Even hemp-derived products containing trace THC can trigger a positive drug test result. If you are subject to drug testing, we recommend consulting your employer or a medical professional before purchasing.
